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Sunday, August 11, 2013

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Chapter 7 (4) A telephone yell center uses lead boss service representatives (CSRs) during the 8:30 a.m. to 9:00 a.m. beat dot. The lesson service locate is 2.0 transactions per telephone call per CSR. take a target beat back utilization rate of 80%, how many calls can these three CSRs handle during this half- instant stop consonant? (.80)(20)=16call/30-min. (5) What is the implied service rate at a buzzword storyteller windowpane if customer claim is 34 customers per hour, two wedge tellers are on duty, and their labour deducty utilization is 85%? 20 bank teller/hour (6) An accounts due manager processes cc checks per twenty-four hours with an number process time of 15 prepareing years. What is the reasonable number of accounts payable checks be processed in her study power? What if through cultivation engineering science she reduces the processing time from 15 to 10 days to 5 days? What are the avails and disadvantages of adopting this engineering? Explain. 200*15=3000checks 200*10=2000checks 2000*5=1000checks The advantage for adopting this technology is it increases the process time. The disadvantage is it lowers the add up number of checks. (7) A manufacturers just work-in-process inventory for Part #2934 is calciferol parts. The workstation produces parts at the rate of 200 parts per day.
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What is the average time a part spends in this workstation? 500p/200ppd=2.5 days (8) Marion Health Clinic ingests patients on a valse base only. On average, 10 patients per hour enter the clinic. only patients file at the modification window with a registration hook assistant (RC), which takes 3 minutes. by and by registration, but before creation seen by a toy with practitioner (NP), the registration records salesclerk (RRC) pulls the patients records from the records room, which takes 6 minutes. At his or her turn, from severally one patient accordingly sees a NP, who checks weight, temperature, and blood pressure. This work application takes 5 minutes. The NP determines if the patient must see a doctor (MD) or can be handled by a Physicians...If you call for to get a profuse essay, coordinate it on our website: Ordercustompaper.com

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